Hospitality

SIT30616 Certificate 3 in Hospitality

This qualification reflects the role of individuals who have a range of well-developed hospitality service, sales or operational skills and sound knowledge of industry operations. Using discretion and judgement, they work with some independence and under limited supervision using plans, policies and procedures to guide work activities.

This qualification provides a pathway to work in organisations such as restaurants, hotels, motels, clubs, pubs, cafés, and coffee shops. This qualification allows for multi skilling and for specialisation in accommodation services, food and beverage and gaming.

Possible job titles include:

  • espresso coffee machine operator
  • food and beverage attendant
  • front desk receptionist
  • front office assistant
  • function attendant
  • function host
  • gaming attendant
  • guest service agent
  • housekeeper
  • restaurant host
  • senior bar attendant
  • waiter.

This traineeship is designed to give young people a working knowledge and understanding of the hospitality industry and how to provide service effectively to customers.

This traineeship is aimed to provide trainees with skills in order to work and look at possible pathways into further education and training.

  • Cafes / Restaurants

  • Hotels / Motels
  • Preparing food and beverages

  • Serving food and beverages

  • Maintaining a hygienic environment
  • SITHIND004 – Work effectively in hospitality service

  • SITXCCS006 – Provide service to customers

  • SITXFSA001 – Use hygienic practices for food safety

Hospitality Pathways

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